Known Issues

Chromatic

STATUS	ISSUE	SOLUTION
Resolved	The critical battery icon flickers rapidly.	Update firmware using MRUpdater.
Resolved	The critical battery icon does not appear.	Update firmware using MRUpdater.
Resolved	Color mode screen transitions are jarring to the eyes.	Update firmware using MRUpdater.
Resolved	The backlight flickers on some or all brightness levels with nearly depleted batteries.	Update firmware using MRUpdater.
Resolved	Fully charged AA batteries are shown as partially depleted on the battery meter. Affects NiMH and Li-ion batteries.	Update firmware using MRUpdater.
Resolved	The critical battery icon remains on-top of game play.	Update firmware using MRUpdater.
Unrelated	Two player mode using a link cable does not work.	Please confirm your link cable supports Game Boy Color. Please confirm it is not a Game Boy Advanced cable. We recommend this link cable.
Contact ModRetro	Game audio is quieter using headphones.	Please contact ModRetro.
Contact ModRetro	The LED indicator never illuminates or is constantly illuminated.	Please contact ModRetro.
Workaround Available	The Chromatic display has a somewhat noticeable flicker after a firmware update.	After completing the update, disconnect the USB cable from your Chromatic and remove all batteries. Wait two minutes before reinserting the batteries and turning on your Chromatic.

STATUS	ISSUE	SOLUTION
Contact ModRetro	My game reports a "Kernel Panic."	Please contact ModRetro.
Under Investigation	My game's clock is not tracking time correctly.	Replace your cartridge's coin cell battery (link). Ensure you have an authentic cartridge.
Under Investigation	My game is not saving.	Replace your cartridge's coin cell battery (link). Ensure you have an authentic cartridge.
Under Investigation	EZ Flash Jr. and EverDrive-GB cartridges do not work. They show a blank white screen.	Please wait for more information as we continue to investigate the issue.

STATUS	ISSUE	SOLUTION
Under Investigation	Updater failed half-way through. Menu becomes unresponsive after update.	Please contact ModRetro if you continue to experience this issue.